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When one thinks of loyalty programs, the first thing that comes to mind is an attractive card that can be faunted in the wallet. But look at the history of loyalty programs and you will realise that they go beyond just giving the customer a cool card for some discounts and cashbacks. The science and […] from Indiaretailing.com https://ift.tt/33467Zn via IFTTT

Supermarket says it will remove 1bn pieces of plastic by the end of next year Tesco is ditching plastic ready-meal trays, yoghurt pot lids, straws and loose fruit bags in the latest stage of its drive to cut out non-recyclable packaging. The UK’s biggest supermarket chain is aiming to remove 1bn pieces of plastic by the end of next year from its own-label products. Continue reading... from Retail industry | The Guardian https://ift.tt/2WtSErk via IFTTT

The most common causes of fire in shops are arson, lighting, electrical distribution and smoking materials. Fire extinguishers are an essential asset when it comes to proofing your shop against a fire emergency. They can help control small outbreaks of fire quickly, preventing flames from spreading and causing more damage. In more severe emergencies, fire ... This story continues at Fire Extinguishers: what, where, why & how Or just read more coverage at Talking Retail from Talking Retail https://ift.tt/36kqSCi via IFTTT

Welcome back to  The Retail Drop Podcast  in partnership with  Go Instore , which you can now  download from iTunes  or  PodBean  to listen to offline. In this episode we spoke to Michael Rolph, fintech entrepreneur and co-founder of the fastest growing mobile wallet in Europe  Yoyo Wallet  about how to build platforms which create better relationships between retailers and customers. Prior to launching Yoyo in 2013, Rolph held positions at Barclaycard, First Data and PayPal and was a founding member and director at specialist fintech advisory and investment firm Anthemis Group, where he advised multiple start-ups including Azimo and The Currency Cloud. We’ll be posting fortnightly episodes focusing on all the exciting technology emerging in the retail sector including everything from AI, ecommerce, chatbots and personalisation, to in store automation, POS systems and delivery robots. If you want to keep up to date with all the latest ...

The business rate system should be reviewed to ensure it aligns with government policy to encourage investment, a new report concludes. The Treasury Select Committee launched the impact of business rates on business inquiry in February to assess how business rates policy has changed, including business rates retention, alternatives to property-based taxes, such as the ... This story continues at Retail industry welcomes rates recommendations from Treasury Committee Or just read more coverage at Talking Retail from Talking Retail https://ift.tt/2WxYHLM via IFTTT

Coach House trades within the home decor sector and recently exhibited at Autumn Fair in Birmingham. Previewing the latest in interior design and furnishing trends with room settings that showcase themes styled in art deco, tropical, oriental and African. These looks transgress across their exclusive lighting, furniture and accessories ranges. Luxurious, maximalist and opulent, featuring so many stunning ideas – step inside and their outstanding choice will inspire your decor and design dreams! Click here for more inspirational Store Showcase content The post COACH HOUSE : INTERIOR INSPIRATION appeared first on Modern Retail . from Modern Retail https://ift.tt/2qZYLrT via IFTTT

The Best Delivery Innovation category is one that often produces the most interesting entrants as companies find ever more ingenious ways to propel their products in front of consumers. This year’s winner John Lewis/Waitrose was no exception to that as it launched its ‘While You Were Away’ app which sufficiently impressed the judges to ensure victory. Gavin Matthew of Womble Bond Dickinson presenting the award for Best Delivery Innovation to Ben Cronin of John Lewis/Waitrose The basic premise behind the app is the belief that no customer should have to be in for a delivery. Using a Yale Smart-lock, customers are able to grant time-limited access to their home for specially trained drivers. This is done via a code passed onto the driver. Once inside, those drivers put groceries away, placing in the fridge and freezer if required– all the while recording on a bodycam so that the customers can watch it back later on their While You Were Away app. Waitrose’s starting point was the pr...

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by Shahla Hebets While the world watched a tough, passionate 16-year-old from Sweden take on the very real and pressing issue of climate change, I kept thinking about the impact to brands. After all, an estimated 7.5 million people across the world participated in the climate strike, and many others supported virtually. The end result is that whether brands like it or not, eco-consciousness is now firmly on consumers’ minds and their awareness is sure to increase as the effects of climate change continue to be felt. This presents both a challenge and an opportunity to brands that wish to address their customers’ increasing eco-mindfulness, but have yet to do so or don’t know where to begin. The good news is that there is much to be gained by embracing this growing environmental awareness with brands positioning themselves as purpose-driven. There are three important lessons that brands can learn from Greta Thunberg. Eco-Awareness is Rapidly Increasing Clearly, environmental awarene...

by Damon Culbert The retail industry is the most at risk from cyber attack, with one report from Business in the Community suggesting that 43 percent of retail businesses have the fewest cyber security measures in place. With Black Friday around the corner, the retail industry is headed into the busiest period of the year. While most cyber safety advice targets the consumer, the onus of online security is increasingly in the hands of businesses to keep client data safe and ensure a safe shopping experience. GDPR is in full force in the EU and the US Federal Trade Commission (FTC) is cracking down on businesses mistreating client data and trust, making customers are more aware of their data privacy than ever before. Personal data breaches are also one of the most common types of cybercrime, rising by more than 60 percent in 2018. On the other hand, reports of cyber credit card fraud and identity theft have declined, both rates reaching a four-year low. This suggests that online shop...

Yorkley Stores, in Gloucestershire, has been put up for sale. Current owners, Andy and Donna Palmer, moved to the area in July 2011 and after eight years they have decided to sell the business to spend more time with their family. Specialist property adviser Christie & Co said there is opportunity for new owners to ... This story continues at Gloucestershire c-store seeks new owner Or just read more coverage at Talking Retail from Talking Retail https://ift.tt/2Ns3ytD via IFTTT

// AllSaints’ new product-focused strategy bears fruit // AllSaints reported revenue growth in every channel AllSaints has reported a rise in operating profit thanks to its new product-focused strategy, which included investment in its core fashion categories. In the year to February 2, the British retailer made an operating profit of £3.6 million, up from a £6.2 million loss in the 53 weeks to February 3 2018, Drapers reported. Gross profit grew by 1.8 per cent to £216 million in the same period, driven by a reduction in promotional activity during the year. READ MORE: AllSaints appoints chief operations officer EBITDA before exceptional items remained flat at £20.6 million, while pre-tax loss improved from £33 million to £26 million. Meanwhile, revenue was up 1.2 per cent to £331 million, marking the sixth consecutive year of sales growth. AllSaints reported revenue growth in every channel. The fashion retailer has also attributed the success to the stre...

Lendlease and Invesco Real Estate, the global real estate investment manager, have announced that John Lewis & Partners have officially unveiled the opening of their entirely new Second Floor, home to the following departments: Childrenswear, Nursery, Toys, Haberdashery, TV, Audio, Technology, the Bureau de Change and Customer Services. Alongside a ribbon-cutting, there was a cake and raffle for Partners (employees). For customers there was a visit from Ricky Groves, who plays Buttons in Cinderella at the Cresset, alongside pumpkin carving and a Halloween treasure hunt. The opening of the Second Floor marks the halfway point of the refurbishment and closely follows the First Floor that launched earlier in the month. The First Floor welcomes the new Place To Eat and Home department, which includes the very first World of Design. The World of Design is a creative, service-led destination that pulls together all the elements needed to build a perfect interior look, such as paint, ...

Congrats on the store launch in Chelsea! Thanks very much. The response from customers has been fantastic. This is our most ambitious store yet – we have trialled pop-up stores before, but see this as our flagship, on one of the world’s most prestigious shopping streets. Opening the King’s Road store is a real statement of intent in our ambitions for Castore. Tell me a bit about the Castore story. I co-founded Castore with my brother Phil in 2015. We both come from sporting backgrounds and always knew we wanted to start a business together. We saw a major gap in the global sportswear market for a premium brand as the sector has always been dominated by mass market operators. To compete with the big boys we had to create products that were superior and our customer loyalty is testament of our focus on product excellence. We started the business with our own savings and support from Sir Richard Branson’s Virgin StartUp scheme and since then have secured funding from a number of high...

// Consumer confidence declined in October thanks to political & Brexit uncertainty // Consumer confidence was down two points to -14 in October according to the GfK Consumer Confidence Index Consumer confidence has dropped in the month of October as political and Brexit uncertainty continued to affect the high street. Consumer confidence was down two points to -14 in October – when all five measures of sentiment decreased, according to the GfK Consumer Confidence Index. “In the face of continued Brexit uncertainty, the overall index score fell this month,” GfK client strategy director Joe Staton said. READ MORE: Consumer confidence falls as Brexit uncertainty continues to affect jobs “Importantly, the ongoing machinations in Westminster appear to be impacting how we view our personal financial situation for the coming year, with a notable fall of -3 in this measure in October,” he said. “This deterioration in sentiment regarding our personal financial affairs...

// Carpetright in talks with Meditor about potential sale // The retailer’s biggest shareholder wants to buy the company to avoid its collapse Carpetright is in talks about a potential sale to its biggest shareholder Meditor, as it finds ways to repay debt. Meditor has offered to buy the carpet and DIY retailer to avoid the company collapsing due to debt. Carpetright said it needs £80 million to drive its turnaround strategy, and has been in talks with Meditor, which owns the retailer’s revolving credit facility, about a possible offer at 5p per share – valuing the business at £15.2 million. READ MORE: Carpetright debt gobbled up by major shareholder The revolving credit facility is due to expire on December 31. There is currently no certainty an offer will be made. Carpetright’s net debt is set to increase to between £40 million and £50 million in December. Carpetright said it is ”performing well despite the challenging economic backdrop and intense sector compe...

Two new dairy-free offerings and a limited-edition seasonal flavour will be hitting Woolworths freezer aisles across the nation in November, as Halo Top Creamery unveils its latest additions. Halo Top’s latest tubs sure to tantalise the taste buds include Dairy-Free Mint Fudge Cookie and Dairy-Free Chocolate Hazelnut. One for the dairy-lovers, appearing for a limited time, Strawberry Cheesecake will make its first appearance down under this summer season. “As our Australian fans head into the warmer months, we’re thrilled to be able to bring three brand-new flavours to help kick off the season,” Halo Top International CEO Doug Bouton said. Angelic nutritionals Not only delivering on taste, Halo Top is also known for its nutritional benefits, with only 320-360 calories and 12-20 grams of protein per tub. Per tub, the three new flavours are set to provide: Dairy-Free Mint Fudge Cookie – 320 calories and 12 grams of protein. Dairy-Free Chocolate Hazelnut – 320 calories and 12 gra...

// A Treasury committee report calls for the government to fix the “broken” business rates system // The current system of rates on businesses is “unfair” as it puts more pressure on high street stores than other sectors A Treasury committee report has urged the government to fix the “broken” business rates system as it is continuing to affect high street retailers. The influential select committee said that the current system of rates on businesses is “unfair” as it puts more pressure on high street stores than online. The report, published today by a cross-party committee of MPs, said the government should “acknowledge this and explain whether it is government policy to allow the growth in business rates to outpace inflation”. READ MORE:  Retail insolvencies hit five-year high Retailers brace for £137m bill increase from business rates rise The delayed report release follows the appointment of Mel Stride as the new committee chairman. Meanwhile, business groups ha...

The Centre in Livingston has signed up a range of retail brands including Hotel Chocolat, New Look, Specsavers and Schuh Kids. Managed by Hines, the West... View Article from The Retail Bulletin - Latest Retail News https://ift.tt/322h7oW via IFTTT

When it comes to showing your appreciation for good service and pleasant customer experience, offering a gratuity is viewed in different ways depending on where in the world you are. While it’s not only customary, but required by law in some countries, in others, it risks causing grievous offense.  This means that tipping can cause something of a conundrum for travelers. Though your own prior experience of living in a western country might lead you to think it would be rude and unkind not to leave a little extra money on the table, you don’t want to cause unintentional offense – either by underpaying or tipping when it’s not appropriate.     That’s why we’ve created this handy guide to help you. Sharing when, where, and how much you should tip, it will steer you through the murky waters of monetary thank-yous.   Do not tip in Japan  Japan is a beautiful country filled with pleasant and courteous people, but in order not to insult you...

Alibaba plans to seek listing approval from Hong Kong Exchanges and Clearing Ltd shortly after the Chinese e-commerce giant's online retail frenzy Singles Day on Nov. 11, and may list its shares towards the end of November or in early December, the sources said. from e-commerce - Retail News | Latest Retailing & Retail Industry Information and Updates: ET Retail : ETRetail.com https://ift.tt/2PyP91B via IFTTT

India’s rapid urbanisation and the structural shift in processes and reforms have given a strong fillip to growth in the country.While the country still deals with unequal growth in urban and rural areas, the overall increase in spending power and rising aspirations of its large middle-class population has spurred a retail revolution of sorts. The […] from Indiaretailing.com https://ift.tt/2WpR4a6 via IFTTT

KEASBEY, N.J — Nicholas Markets, which operates four grocery stores in New Jersey, has become the 51st member of the Wakefern Food Corp. cooperative. Owned by the Maniaci Family, Nicholas Markets operates stores under the Foodtown banner in North Haledon, Cedar Grove, Colonia and the Township of Washington, N.J. The stores will be rebranded as The Fresh Grocer, a Wakefern trademark. Currently there are nine The Fresh Grocer stores, eight located in the greater Philadelphia area and one located in Wilmington, Del. Nicholas Markets was founded in 1943 by Rocco and Nicholas Maniaci, the grandfather and father of current Nicholas Markets president and chief executive officer David Maniaci. “The competitive landscape in New Jersey has grown fierce in recent years,” Maniaci said. “I believe Wakefern’s deep roots in the state will help me navigate this and other challenges facing the supermarket industry.” Maniaci added that Nicholas Markets is leaving the Foodtown cooperative at a time wh...