The exchange and return policy allows customers to exchange or return products either in-store or through convenient home collection services. New Delhi : Swedish home decor and furnishing retailer Ikea has introduced a 365-day exchange and return policy to make the consumer shopping experience more convenient and flexible, a release by the company said on Monday. Products including home furniture and furnishing accessories can be exchanged or returned to IKEA, either in their original packaging or assembled, allowing customers to test and try them at home for fit, comfort, and functionality. With the new ‘Change of Mind’ policy that covers exchange and returns. The exchange and return policy allows customers to exchange or return products either in-store or through convenient home collection services, regardless of where the purchase was made. The new policy offers customers the flexibility to exchange or return products within a full year from the purchase date or the delivery da
Everything you need to become the world’s best retailer. Subscribe to our blog for retail tips, industry trends, product updates, guides, insights, and tools.